What does Chadwicks sell?
Chadwicks of Boston is a classic fashion style online shop which offers women apparels, dress, swimwear and shoes.
What are the payment method accepted by Chadwicks?
The company accepts the following major credit cards for your online orders:
What are the return, exchange and refund policies of the company?
The company accepts items for return, exchange and refund with 30-day and 60-day policies provided that the items are unworn, undamaged, still in new condition and wrapped in its original packaging.
Customers are eligible to return, exchange and refund their purchased items within 30 days of receipt if it is still packed in original package with its order invoice. Shipping and handling fee are not included for refund. If the order invoice is not returned with the package, the customer will receive a refund based from the current selling price and excludes the shipping and handling fees.
If Customers return the item purchased with the original order invoice from Chadwicks.com within 31-60 days, he may replace or exchange the item with a new product or a Chadwicks credit for your purchase price excluding the shipping and handling fee. If the product returned has no order invoice, the customer will receive a Chadwicks credit for the current selling price excluding the shipping and handling fee. Customers returning the product within 31-60 days will receive no refund, only Chadwicks credit to be used for buying other items on the site.
How can I track my order status?
To check your order status, you may click the Order Status link located at the right upper corner of the Chadwicks webpage. Fill up your order number and zip code to track your order. Your order number was attached to the Order Confirmation email the company sent you during your shopping checkout. If you placed your order by phone, the customer sales representative provided you that information after you finalized your order. You may receive more detailed information if you login to your user account.
Can I order a physical catalog of Chadwicks.com products?
Yes, you can request a physical catalog from Chadwick.com using the Quick Order Catalog link located at the upper right corner of the website. On the next page, click the "Request A Catalog" link located at the left side menu bar. Fill up the form with your full name and complete shipping address to receive the free Chadwicks catalog. This free catalog offer is only available for United States and its territories.
How can I reach the customer care representative of Chadwicks.com?
You may contact Chadwicks of Boston customer care representative using the Contact Us form located at the bottom of the page. Simply complete all the required fields and type in your clear and complete message inquiry. For residents of the United States and Canada, you may call over the phone at 877-330-3393. You can also send your letter to the mailing address below:
Chadwicks of Boston
500 Bic Drive, Building 4
Milford, CT 06461